Privacy Policy
Personal Information
V P Foods & Herbals Private Limited is a company incorporated and registered under the provisions of the Companies Act, 2013, with its registered office at [Insert Address]. Nutramla Wellness Private Limited is the owner of the brand Nutramla and the website www.nutramla.com (“Website”). This Privacy Policy outlines Nutramla approach to data protection and privacy to fulfill its obligations under the applicable laws and regulations.
Throughout this document, ‘we’, ‘us’, ‘our’, ‘ours’ refer to V P Foods & Herbals Private Limited. Wherever we have said ‘you’ or ‘your’, it means YOU.
We are committed to treating data privacy seriously. This Privacy Policy provides the necessary details about how your data is collected and used by us on the Website. As a visitor/customer to the Website, you are advised to please read the Privacy Policy carefully. By accessing the services provided by us on the Website, you agree to the collection and use of your data by us as outlined in this Privacy Policy.
Personal Information Gathered by Us
As part of your registration process on our Website, we may collect the following information that is personally identifiable to you, including but not limited to:
• Name (First and Last Name)
• Email Address
• Mobile Phone Number
• Contact Details
• Username and Password for your Website account
• Date of Birth, Age, and Gender
• Residential and Shipping Address
• Postal Code
• Information about pages visited/accessed on the Website
• Links clicked on the Website
• Number of visits/accesses to a specific page on the Website
• Any browsing information, such as device and browser details
We may also receive updated information from other sources, such as delivery status updates and shipping address corrections from our carriers, to ensure smoother future transactions.
You may choose not to share your personal information with us, but this may limit your ability to use and access certain services on the Website. The personal information provided by you is used to process transactions, respond to your requests/queries, and communicate with you effectively.
Why We Collect Your Personal Information
We collect personally identifiable information as part of a voluntary registration process, online survey, or combination thereof. The information we gather is used for the following purposes:
• Registering you on our Website and verifying your identity.
• Facilitating transactions and processing payments on the Website.
• Communicating with you about your orders and providing promotional offers.
• Updating you about our products and services.
• Maintaining your account and improving the functionality and performance of the Website.
• Recommending personalized promotions and products of interest.
• Enhancing your overall shopping experience with interest-based advertisements.
Manner of Collection of Information
We collect information when you interact with us via the Website or from other sources, such as delivery status updates. Information may also be collected through cookies, permissions, or other tracking tools when you browse, access, or use the Website.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such third-party websites, which we do not own, manage, or control. Additionally, some web browsers offer a “Do Not Track” feature. However, our Website is not currently set up to respond to such signals.
Consent
By using our Website and/or providing your personal information while registering your account, you consent to the collection and use of the information as outlined in this Privacy Policy. By accessing and using the Website, you accept the terms of the Privacy Policy, Terms of Use, Shipping Policy, and Cancellation Policy, and you consent to the use and disclosure of your personal information as described.
Disclosure of Personal Information
We do not sell or share your personal information for commercial gain. We may share your personal information as follows:
• With business associates/partners to deliver products ordered from our Website.
• With payment gateway partners to process payments.
• With legal authorities to comply with legal obligations, fraud detection, or regulatory requirements.
• For promotional purposes when you have provided your consent.
• To enhance your shopping experience and recommend relevant products/services.
Our contracts with third-party partners ensure that they use your personal information only as permitted and retain it securely for the period specified in the contract.
Securing and Protecting Personal Information
We are committed to safeguarding your personal information through appropriate physical, technical, and managerial measures. Our servers are accessible only to authorized personnel, and personal information is shared on a strict need-to-know basis.
While we take measures to protect your data, transmissions over the internet cannot be entirely secure. By using our Website, you agree that we are not liable for any unauthorized access or transmission errors.
Data collected is stored securely on servers compliant with the Information Technology Act, 2000, and related regulations. For details on these measures, please refer to the security practices of our hosting provider, BigCommerce Pty. Ltd.
Children’s Privacy
All financial transactions on our Website are restricted to adults. Minors under the age of 18 may browse the Website but cannot make purchases or register accounts without adult supervision. Personal information from minors is not knowingly collected.
Correcting Inaccuracies in Your Information
To update or correct your information, you may do so through the Website. In case of lost access details, you may email us at info@nutramla.com
Contact Us
For any queries or complaints related to privacy under applicable laws, you can reach us at:
Email: info@nutramla.com
Phone: (+91) 2424 222855
Contact Days: Monday to Sunday (9 AM to 6 PM)
Grievance Officer:
Name: [Insert Name]
Email: [Insert Email]
Address: [Insert Address]
Notification of Changes in the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page and will take effect immediately upon posting. You are encouraged to review the Privacy Policy periodically.